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Privacy Policy

Effective date: September 5, 2025
Who we are: Top 5 Writing Services (“we”, “us”, “our”) — an independent review website located at top5writingservices.com. We do not sell academic papers; we review third-party services.

Contact for privacy matters:

  • Email: [email protected]

  • Mail (correspondence only): P.O. Box 27418, Wilmington, DE 19899, USA

  • Phone: +1 (855) 410-6724

1) What this policy covers

This policy explains what personal data we collect, why we collect it, how we use and share it, how long we keep it, and the choices and rights you have.

2) Data we collect

A. You provide it to us

  • Contact form submissions (name, email, message, topic)

  • Emails you send to our addresses (e.g., support@…, editorial@…)

  • User reviews/complaints and any evidence you attach (e.g., order IDs, screenshots)

B. Collected automatically

  • Device and log data (IP address, user-agent, language, referrer, timestamps, pages viewed)

  • Cookies or similar identifiers (for essential functions, analytics, fraud/abuse prevention)

C. From third parties

  • Affiliate networks/tracking platforms (to attribute outbound clicks or purchases)

  • Anti-spam/abuse tools (signals to detect bot or fraudulent activity)

We do not intentionally collect sensitive data. Please do not submit information revealing health, race/ethnicity, biometrics, political opinions, or student IDs unless we explicitly request it for verification.

3) Why we use your data (purposes + legal bases)

Provide and secure the site (legitimate interests; contract when responding to your request)
Respond to you (contract/legitimate interests; consent where required)
Moderate reviews & prevent abuse/fraud (legitimate interests)
Analytics & product improvement (legitimate interests or consent, depending on your region)
Compliance & enforcement (legal obligation/legitimate interests)
Affiliate attribution to fund our work (legitimate interests/consent where required)

4) Cookies & tracking

Types we use

  • Essential: security, load balancing, consent storage

  • Analytics: understanding page performance and readership trends

  • Affiliate attribution: tracking clicks so partners know a visitor came from us

Your choices

  • Use the site’s cookie banner to accept/decline non-essential cookies.

  • Set your browser to send Global Privacy Control (GPC) — we treat it as an opt-out of “sale/share” where applicable.

  • You can also adjust settings at any time via Your Privacy Choices link in the footer.

5) How we share information

We do not sell personal information for money. We share data with:

  • Service providers (hosting/CDN, email delivery, analytics, anti-spam) bound by contract

  • Affiliate platforms/partners to attribute referrals (this may be considered “share”/“sale” under some US laws)

  • Authorities when required by law or to protect rights, safety, and integrity

  • Successors in a merger, acquisition, or similar event (we’ll notify you if this happens)

We share only what’s necessary for the stated purposes and require recipients to protect your data.

6) Retention

We keep data only as long as needed for the purposes above, then delete or anonymize it.

  • Contact requests: 24 months

  • Server logs: up to 90 days (longer if investigating security issues)

  • Analytics/attribution data: up to 26 months (or the shortest available in your tool)

  • User reviews & moderation records: as long as the review is published + 24 months

(Adjust these defaults to match your actual setup.)

7) Security

We use reasonable administrative, technical, and organizational measures (TLS, access controls, least-privilege, regular updates). No method is 100% secure; please use strong, unique passwords for your own accounts elsewhere.

8) International transfers

If data is transferred outside your country (e.g., to the US), we use appropriate safeguards such as Standard Contractual Clauses (SCCs) where required by law.

9) Your rights

Depending on your location, you may have rights to:

  • Access the data we hold about you

  • Correct inaccurate data

  • Delete your data (“erasure”)

  • Restrict or object to processing

  • Data portability (receive a copy in a machine-readable format)

  • Withdraw consent where processing is based on consent

  • Appeal our decision (where required by law)

How to exercise: email [email protected] with the subject “Data Request” and specify your request. We may ask for information to verify your identity.
Response time: within 30 days (GDPR) or 45 days (US state laws), with extensions where permitted.

10) US state privacy disclosures (e.g., CA/CO/CT/UT/VA)

  • We may “sell” or “share” personal information in the CPRA sense through affiliate/advertising cookies (no money changes hands; it’s for cross-context behavioral measurement).

  • Opt-out: use Your Privacy Choices / Do Not Sell or Share My Personal Information link in the footer or send a request to [email protected]. We also honor GPC.

  • Categories collected: identifiers (online), internet/network activity, geolocation (coarse, from IP), inferences (limited, for analytics).

  • Sensitive data: we do not use or disclose sensitive personal information for purposes other than those allowed by law.

  • Minors: we do not knowingly sell/share data of users under 16.

11) Children’s privacy

Our site is not directed to children under 13. If you believe a child under 13 provided data, contact [email protected] and we will delete it.

12) User-generated content

If you submit a review or comment, what you publish is public. Do not include personal information you do not want disclosed. We may remove content that violates our policies or the law.

13) Third-party links

Our reviews may contain Sponsored/affiliate links to third-party sites. Their privacy practices are their own; review their policies before submitting data.

14) Changes to this policy

We may update this policy from time to time. We will post the new version here and update the “Effective date.” Material changes may also appear in a site notice.

15) How to contact us